Customer Service in SA

Wed 2018-03-21 1:00pm 60m

TravelChatSA

Winelands

1

replying to @Roshnee13 @Roshnee13 Fantastic! That about sums up good tipping practice. :) #TravelChatSA

0:31:41

EAkindina

1

#TravelChatSA A2 Behave as you would like people to behave towards you. I usually give at least 10% tip. Competitio… https://t.co/NtUmnZQ1aI

0:31:55

DoroLef

1 1

Q3 We all have Horror Stories to share. However, let’s not name & shame anyone, but tell us about your service ‘pet… https://t.co/0yB8NOOWpS

0:32:03

ZAFoodMusketeer

1 1

replying to @Winelands @Winelands A3. I've a had a dom Pedro dropped all over me from head to toe. And the waitress just ran off and no ap… https://t.co/FawcyyRZGt

0:32:21

TheLoftsKnysna

1

RT @Winelands: Q3 We all have Horror Stories to share. However, let’s not name & shame anyone, but tell us about your service ‘pet peeves’!…

0:32:28

traveltonia

1

RT @DoroLef: Q3 We all have Horror Stories to share. However, let’s not name & shame anyone, but tell us about your service ‘pet peeves’! v…

0:32:44

WineWldlfeWandr

2

We find impeccable service @SouthAfrica small lodges & B&Bs! They always appreciate constructive comments and rely… https://t.co/J2PSanbi6e

0:32:57

ZAFoodMusketeer

replying to @InSearchofChoc @InSearchofChoc Same here and if service is really good ive alot more #TravelChatSA

0:32:59

Winelands

1 2

A3 My blood boils just thinking of this! Management disciplining staff within view / hearing of guests. hate it. Ta… https://t.co/JAo2GXuwrL

0:33:00

truck_sa

1

RT @Winelands: A3 OMW! I often work in coffee shops / restaurants. Pet peeve = waiters handing you or serving beverages across your laptop…

0:33:21

Winelands

1

replying to @ZAFoodMusketeer @ZAFoodMusketeer O Noooo! Hectic. Shame man. That's not lekker. For all parties! The manager should be there to h… https://t.co/aU4jvbPAci

0:33:27

blogauthentic

3 3 6

A.3 Some of my pet peeves include:

- Ignoring my table
- Judging me based on my skin colour
- Making me feel like… https://t.co/Q6UKc0KZVF

0:33:47

cdlazear

1 3

replying to @Winelands @Winelands A3:
Underdone meat
Warm Coke
Dirty cutlery
Waiters not entering the order - happened twice recently in… https://t.co/4j9juE02bf

0:34:11

Winelands

1 1

replying to @blogauthentic @blogauthentic All brilliant points - agree fully on these! #TravelChatSA

0:34:26

InSearchofChoc

2 4

Q3. My husband and I went for our wedding anniversary dinner and the waitron just disappeared. After 45 minutes the… https://t.co/K3ILCW3W3Z

0:34:29

Winelands

3

RT @blogauthentic: A.3 Some of my pet peeves include:

- Ignoring my table
- Judging me based on my skin colour
- Making me feel like I don…

0:34:29

DoroLef

1 5

A3 Travelling all the time, I spent large amount of time in cafés etc. (writing, editing, plotting ideas). I can’t… https://t.co/Ggn5wLcewt

0:34:51

Winelands

1 2

A3 BODY ODOUR! Make sure your service staff are presentable and not smelling. Especially when near guests, serving… https://t.co/uyswfNnVny

0:35:00

Winelands

1

replying to @cdlazear @cdlazear Ouch, ouch and more ouch. Just horrible all round. #TravelChatSA

0:35:03

TheLoftsKnysna

2 2

A3: my pet peeve is waiters standing in a group and chatting and not giving attention to the clients. #TravelChatSA

0:35:28

traveltonia

1 1

A3 once received fish as it was: "gluten free"🙈 I explained in detail what VEGAN means before ordering with the waiter😱 #TravelChatSA

0:35:29

blogauthentic

1

replying to @Winelands @Winelands Thanks Marlize! #TravelChatSA

0:35:33

traveltonia

1

RT @DoroLef: A3 Travelling all the time, I spent large amount of time in cafés etc. (writing, editing, plotting ideas). I can’t stand it wh…

0:35:58

Winelands

1

replying to @InSearchofChoc @InSearchofChoc OH no! I dread to think the damage that people like that would do to an establishment. You can ju… https://t.co/HgoipVSAEO

0:36:00

traveltonia

1

RT @Winelands: A3 My blood boils just thinking of this! Management disciplining staff within view / hearing of guests. hate it. Take your i…

0:36:16

Monique_PR_

2

replying to @InSearchofChoc @InSearchofChoc Hawu 😂 #TravelChatSA 🇿🇦

0:36:22

DoroLef

2

replying to @blogauthentic @blogauthentic Can only repeat all of them. #travelchatsa

0:36:23

InSearchofChoc

2 1

Q3. After more than our hour we got up to leave, then they wanted to give us a complimentary bottle of wine but it… https://t.co/9jhY2IVOj3

0:36:35

Winelands

2 3

A3 The use of the term 'you guys' by service staff. You just don't do that. You can be friendly, warm, conversation… https://t.co/oc8uGq9ETH

0:37:01

Winelands

1

replying to @TheLoftsKnysna @TheLoftsKnysna !!!!!!!!!!!!!!!!!! Hate it! And that would typically happen when the place is quiet. So technically… https://t.co/bMq6U3tnue

0:37:21

Winelands

2

replying to @traveltonia @traveltonia WHHHAAATTT? #TravelChatSA

0:37:39

DoroLef

2

replying to @InSearchofChoc @InSearchofChoc That sounds romantic :-) #travelchatsa

0:37:45

ZAFoodMusketeer

1 1

replying to @traveltonia @traveltonia The owner. oh wow. what was he hoping for a BIG tip #EPICFAIL #TravelChatSA

0:37:48

travelopulent

1 2

Hi @twitter and @TwitterSupport.
With regards to the below. what would be your advice for twitter chats usually t… https://t.co/ZUYDOFOVhS

0:37:49

Winelands

replying to @InSearchofChoc @InSearchofChoc Lovit! Happy ending for you. Sad one for that restaurant. #TravelChatSA

0:38:25

Monique_PR_

2

replying to @TheLoftsKnysna @TheLoftsKnysna By all means chat and play, IF the customers are all sorted, your section is 100%, all prep work &… https://t.co/w9TwmjJA1f

0:38:32

traveltonia

1

replying to @DoroLef @DoroLef @Winelands yup. They all happened to be travel bloggers. he could have had great free marketing #TravelChatSA

0:38:38

WineWldlfeWandr

1 1

A3 Don't you hate it when you return to a favorite spot a couple of years later & find things have changed? And NOT… https://t.co/ZMwpQ5NmO9

0:38:43

Winelands

1 4

replying to @travelopulent @travelopulent @Twitter @TwitterSupport Stil need to get my head around this one! #TravelChatSA (Hey P, sip your wine. Go chill!)

0:39:24

blogauthentic

1 2

replying to @Winelands @Winelands I just burst out laughing! We don't want no stinky staff 😂😂😃😃

#TravelChatSA

0:39:36

r_kambule

3

RT @blogauthentic: A.3 Some of my pet peeves include:

- Ignoring my table
- Judging me based on my skin colour
- Making me feel like I don…

0:39:57

InSearchofChoc

1

A3. 1. Dirty crockery and cutlery 2. definitely being judged based on skin colour or your clothes! #TravelChatSA

0:40:00

Winelands

1

replying to @WineWldlfeWandr @WineWldlfeWandr That is deeply saddening. Consistency is so vital and keeping the authenticity and soul of a place. #TravelChatSA

0:40:23

traveltonia

3

replying to @Winelands @Winelands gluten free & vegan often mean the same for some people in the service industry 😂 #TravelChatSA

0:40:28

DoroLef

1 1

replying to @Winelands @Winelands I usually always used “you guys” in most situations with all humans, but a few years ago I decided I’m n… https://t.co/ILTlTt7yES

0:40:34

Winelands

1

replying to @blogauthentic @blogauthentic Horror story, upon horror story! :( #TravelChatSA

0:40:53

Monique_PR_

1 4

replying to @Winelands @Winelands @travelopulent @Twitter @TwitterSupport To use another favourite SA word 💬Tsek...go chill 🍷😁 #TravelChatSA 🇿🇦

0:40:58

TheLoftsKnysna

1 2

A3: in hotels I hate it when showers aren’t cleaned properly - like showering in a hostel again or at a campsite, f… https://t.co/nBZxdRawbh

0:41:16

r_kambule

1

replying to @blogauthentic @blogauthentic All of the above my pest peeve #TravelChatSA

0:41:37

traveltonia

1 1

replying to @Winelands @Winelands Once I ordered pizza without cheese & got one topped with feta. The waitress didn't know that feta is cheese 😲😱 #TravelChatSA

0:41:44