#TravelChatSA

Customer Service in SA

TravelChatSA

DoroLef
2

replying to @traveltonia @traveltonia @Winelands I wouldn’t misuse that knowledge as a blogger now (but it is a weird thing to say in any case). #travelchatsa

WineWldlfeWandr
1

replying to @Winelands @Winelands Yes, we named the decor "Modern Bordelo" #TravelChatSA It has since been returned to Cape Dutch

Winelands
1

replying to @DoroLef @DoroLef I just have a thing about it. It is too chatty for service staff. I can't. Pet peeve. There are other ways… https://t.co/ttTwZXaw6Y

Winelands
1

replying to @Monique_PR_ @Monique_PR_ @travelopulent @Twitter @TwitterSupport LOL! #TravelChatSA

Winelands
1

replying to @WineWldlfeWandr @WineWldlfeWandr OMW! :) #TravelChatSA

blogauthentic
1 2

replying to @Winelands @Winelands You can be friendly but know the boundaries. I've been called "bokkie", "baby" and "sweetheart" - gets o… https://t.co/aV9IUDxZAh

DoroLef

replying to @traveltonia @traveltonia @Winelands That happens so often (it is a tiny bit funny). One can’t know it all ;-) #travelchatsa

DoroLef
2

replying to @TheLoftsKnysna @TheLoftsKnysna First item I pack, from campsite to five star hotel. #travelchatsa

Winelands
2

We're speeding to Q4 already! Thank you all - I'm really enjoying the chat. Great engagement. Solid input. Loving it. :) #TravelChatSA

r_kambule
2 3

replying to @ZAFoodMusketeer @ZAFoodMusketeer @traveltonia Most likely doesn't pay his staff well and banks on patrons tipping. What a cheapskate😏#TravelChatSA

TheLoftsKnysna
1 1 2

A clear thread with the horror stories it seems training needs to be done more frequently. #TravelChatSA

DoroLef
2 1

replying to @Winelands @Winelands Somebody calling me ‘doll’ (depends on who it says). #travelchatsa

Winelands
1 1

replying to @blogauthentic @blogauthentic NNNOooooooooo! If ANYBODY apart from my seriously closest family / friends dare call me babe /… https://t.co/JR7zjqEIn9

Winelands
1 1 1

Q4 Where in SA have you experienced above & beyond Customer Service? via @Monique_PR_ #TravelChatSA

Winelands
1

RT @TheLoftsKnysna: A clear thread with the horror stories it seems training needs to be done more frequently. #TravelChatSA

Winelands

replying to @TheLoftsKnysna @TheLoftsKnysna Exactly. #TravelChatSA

Monique_PR_
1

RT @Winelands: Q4 Where in SA have you experienced above & beyond Customer Service? via @Monique_PR_ #TravelChatSA

DoroLef
2 2

replying to @r_kambule @r_kambule @ZAFoodMusketeer @traveltonia I did some research, it is common for owners to use tip to pay for credit… https://t.co/twCkR4NXb6

Winelands

replying to @DoroLef @DoroLef :) #TravelChatSA

Winelands
2 3

A4 Difficult to recall specific occasions now, but for the most part my most memorable experiences related to frien… https://t.co/SN4Kv6af5i

DoroLef
1 1

Q4 Where in SA have you experienced above & beyond Customer Service? via @Monique_PR_ #TravelChatSA

traveltonia
1 2

replying to @r_kambule @r_kambule @ZAFoodMusketeer the owner was even serving us. he was upset about his tip. .. #TravelChatSA

WineWldlfeWandr
1 1

replying to @Winelands @Winelands It went from Cape Dutch antiques to this in 2 years! #TravelChatSA

cdlazear
2 3

replying to @DoroLef @DoroLef @Winelands Ag come on "doll" I've been called that in Edgars and guess what: It worked! I was sold 2 perfu… https://t.co/GL6UvFYZdd

Winelands
1 4

replying to @DoroLef @DoroLef @r_kambule @ZAFoodMusketeer @traveltonia Totally unfair. Hate that. Establishments like that should be exp… https://t.co/0veOMR5aB2

traveltonia
1

RT @DoroLef: Q4 Where in SA have you experienced above & beyond Customer Service? via @Monique_PR_ #TravelChatSA

DoroLef
1 2

replying to @Winelands @Winelands @blogauthentic Doll. Darl. Love. Sweetie. Arghhhh. No. #travelchatsa

ZAFoodMusketeer
1 2

replying to @DoroLef @DoroLef @r_kambule @traveltonia I still want to know how they keep the money separate and pay the staff whats genu… https://t.co/8B1KJR5q3J

r_kambule
2

replying to @traveltonia @traveltonia @ZAFoodMusketeer Oh no, he must have been in some sort of situation - poor guy 😂 #TravelChatSA

Winelands

replying to @WineWldlfeWandr @WineWldlfeWandr NOPE! That is just nasty. Not cool. Out of context, inappropriate. #TravelChatSA

InSearchofChoc
1 2

A4. I received good service in the smaller towns and people tend to go out if their way to accommodate you. #TravelChatSA

Winelands
1 3

A4 Often enjoyed exceptional service at an establishment, but on returning (with great expectations of repeat WOW-m… https://t.co/oO2Z1RNhaq

TheLoftsKnysna
1 2

A4: there’s several restaurants in our town I’d happily name here: @iledepain @EastHeadCafe The Olive Tree, The Anchorage #TravelChatSA

Winelands

replying to @cdlazear @cdlazear @DoroLef Lekkerrr! :) #TravelChatSA

DoroLef
3

replying to @Winelands @Winelands @r_kambule @ZAFoodMusketeer @traveltonia I’m not a fan of exposing rude people publicly, I would talk to… https://t.co/0TeVRSwDiR

blogauthentic
1 1 3

A.4 I cannot remember all my experiences but two stands out for me:

1. Small Cottage in Tulbagh
2. Cheese shop i… https://t.co/rbbhen0Pfy

Monique_PR_
1

replying to @Winelands @Winelands Personal touch is always good. Interacting like this with the people behind the establishment makes it m… https://t.co/1GLpQVISW7

blogauthentic

replying to @Winelands @Winelands They make the customer experience special! #TravelChatSA

r_kambule
1

RT @Winelands: A4 Often enjoyed exceptional service at an establishment, but on returning (with great expectations of repeat WOW-moment) I…

Monique_PR_
1

RT @blogauthentic: A.4 I cannot remember all my experiences but two stands out for me:

1. Small Cottage in Tulbagh
2. Cheese shop in the…

ilovezacom
3

RT @Monique_PR_: 💱Tipping: rather too much than too little

📌📸 #SouthernDrakensberg #Splashy2018 A2 #TravelChatSA 🇿🇦 https://t.co/2KhRjOea…

ilovezacom
4

RT @Monique_PR_: 📢11 official secrets of South African Hospitality - our languages & cultures.

Visitors can experience SA in so many diffe…

DoroLef
1

replying to @cdlazear @cdlazear @Winelands Ha ha, depends on who it says and how. Some are very patronizing. I believe the sale assistant… https://t.co/VEPcVBQVmK

cdlazear
1 1 1

replying to @Winelands @Winelands @Monique_PR_ A4: The @CapeGrace - best waiters, bar staff who totally know their stuff esp. my brother S… https://t.co/fyDN5nB6EM

blogauthentic
1 3

replying to @InSearchofChoc @InSearchofChoc I prefer smaller towns, they make you feel at home. #TravelChatSa

EAkindina
1 3

#TravelChatSA A4 I used to come to Kingslyn Botique Hotel when I was coming to Cape Town.Their service was excellen… https://t.co/MckN3QVg3v

DoroLef
3

replying to @ZAFoodMusketeer @ZAFoodMusketeer @r_kambule @traveltonia Speak to wait staff, they tell you how it works. #travelchatsa

blogauthentic
2

replying to @DoroLef @DoroLef @Winelands The customer is not your friend. #TravelChatSA

TheLoftsKnysna
1 1

A4: good customer service is all about attention to detail and personal touch. #TravelChatSA

WineWldlfeWandr
1 1 1

A4 @EikendalWinery @Jordan_Wines @VillaBlu1 @creationwines We were invited into the home of the owners of… https://t.co/2lqUdFVcGN